Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.
Copilot Studio is a dynamic platform that enhances the creative process and is a robust tool for developing custom copilots. It uniquely enables the extension of existing copilots, such as Copilot for Microsoft 365, allowing users to customize AI ...
This is a first article of a series on Azure OpenAI Services. This article describes how to start and brings you directly to Azure OpenAI Service Studio. Figure: Azure OpenAI Service Studio Background OpenAI is an artificial intelligence rese...
Motivation Imagine you are working on a Power Virtual Agents project and wish for an experienced colleague to consult with and receive guidance from. You are in luck, as the editing canvas will come with an integrated expert on Power Virtual Agen...
Motivation When designing and creating a chatbot with Power Virtual Agents, a situation can occur that users may ask questions that your bot does not have an answer for. To ensure that users have access to the information they need, the boosted c...
Motivation Envision every agent provide your customer with precise and compliant answers to their inquiries that are in line with your corporate policies. To facilitate this, we can implement a knowledge base with frequent questions and answers. ...
Motivation When giving a “Power Virtual Agents in a Day” workshop, we start by creating topics and custom entities with the participants. While we are defining trigger phrases and synonyms for the closed lists in the custom entities, we often get...
Prerequisites You must add a web resource and ensure the required language translation services are configured. Enable call recording and transcription for the translated voice call transcripts to be displayed. Motivation ...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.
