Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
Microsoft's October 15, 2026 announcement gives Copilot Studio agents their own accounts, shared business process memory, and triggers. I argue that organizations should treat each agent like a service account with a job description and decide early which agents they want to own.
Part two of a short, living series on Copilot and agent costs. Where Microsoft 365 Copilot services, Copilot Studio, and Foundry agents show their costs, which controls stop spending, and how to build chargeback across three admin experiences.
Part one of a short, but living series on what Copilot and agents cost. What the Copilot license costs, how Copilot Credits work, which features use them, and what Microsoft has announced next.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
Microsoft's October 15, 2026 announcement gives Copilot Studio agents their own accounts, shared business process memory, and triggers. I argue that organizations should treat each agent like a service account with a job description and decide early which agents they want to own.
Part two of a short, living series on Copilot and agent costs. Where Microsoft 365 Copilot services, Copilot Studio, and Foundry agents show their costs, which controls stop spending, and how to build chargeback across three admin experiences.
Part one of a short, but living series on what Copilot and agents cost. What the Copilot license costs, how Copilot Credits work, which features use them, and what Microsoft has announced next.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
Custom skills replace the prompt library as the way organizations package know-how in Microsoft 365 Copilot. Here is what a skill actually is, why it beats a prompt, and why Agent Builder is enough for most of them - no Copilot Studio required.
Building long-running business processes in Copilot Studio using standard harness, state tables, agent flows, and multi-agent orchestration. Boring but effective and save
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
