Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
Microsoft's October 15, 2026 announcement gives Copilot Studio agents their own accounts, shared business process memory, and triggers. I argue that organizations should treat each agent like a service account with a job description and decide early which agents they want to own.
Part two of a short, living series on Copilot and agent costs. Where Microsoft 365 Copilot services, Copilot Studio, and Foundry agents show their costs, which controls stop spending, and how to build chargeback across three admin experiences.
Part one of a short, but living series on what Copilot and agents cost. What the Copilot license costs, how Copilot Credits work, which features use them, and what Microsoft has announced next.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
Hands-on custom skills in Cowork — the SKILL.md format, OneDrive layout, a working weekly-report example, and the limits that still apply.
Cowork's 13 built-in skills named and scoped — Word, Excel, PowerPoint, PDF, Email, Scheduling, Meetings, Deep Research, and more.
Anthropic's role as a Microsoft subprocessor in Cowork, the default-state map by region, and the GDPR checklist before opting in.
The four-step Frontier enrollment path for Cowork — tenant opt-in, admin account enrollment, user availability, and the first-run experience.
A hands-on guide to Microsoft Copilot Cowork: what it is, how it works, and how to use it effectively in your Microsoft 365 environment.
Transform your Copilot Studio agents from a black box into a fully observable, debuggable system. Learn how to connect Azure Application Insights for enterprise-grade monitoring, real-time diagnostics, and data-driven optimization that reduces support costs, improves user satisfaction, and demonstrates measurable ROI.
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
