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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Implementing Pay-As-You-Go Payment for Copilot Studio Agents and Agent Flows

This article explores the implementation of a pay-as-you-go (PAYG) payment model for Copilot Studio agents and agent flows, highlighting its economic advantages, practical setup guidance, and monitoring strategies. By adopting the PAYG model, organizations can optimize resource allocation, reduce upfront costs, and maintain operational continuity while leveraging advanced AI capabilities.

Copilot Studio - a curated link list

summary lede: Discover how Microsoft Copilot Studio empowers business users to create and customize AI agents with ease. This curated guide offers a comprehensive overview, hands-on workshops, and essential resources to help you become a citizen d...

Copilot Studio - a curated link list

Please find an updated version of this document here. Copilot Studio is a dynamic platform that enhances the creative process and is a robust tool for developing custom copilots. It uniquely enables the extension of existing copilots, such as Cop...

Step-by-Step Guide to Launching an Enterprise Chat Application with Azure AI Studio

After thoroughly examining the insights from my comprehensive article on the ‘build versus buy’ dilemma, you’ve reached a strategic decision to embark on constructing a bespoke chatbot. This decision is rooted in the desire to harness the capabili...

Choosing Generative AI Solutions - Build Your Own or Use Microsoft Copilot?

In the realm of artificial intelligence, particularly regarding generative pre-trained transformers (GPT), organizations often engage in debates over which model is superior. The discourse frequently revolves around terms like “goodGPT” or “better...

The New Voice Capabilities of Copilot Studio - A Comprehensive Overview

This article is the second in a mini-series. In the first part, I discussed integrating the voice channel for Dynamics 365 Contact Center and Dynamics 365 Customer Service Premium. Introduction In the rapidly evolving landscape of artificial int...

Enhance Customer Service with Dynamics 365's Integrated Voice Channel

This is the first article in a two-part series. The next piece will discuss integrating a Copilot Studio Voice Bot into the Voice Channel. Dynamics 365 Contact Center or Dynamics 365 Customer Service Premium enhances the capabilities of customer ...

Unleashing the Power of AI with Copilot in Dynamics 365 Sales

In the fast-paced sales world, staying on top of leads and opportunities can be daunting. But what if you had an AI assistant to help you out? Enter Copilot, a feature in Dynamics 365 Sales that’s revolutionizing the way sales teams operate. What...

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.

Meet me