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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Building Intelligent, Agentic Applications in VS Code - A Technical Deep Dive into the AI Toolkit Extension Pack

Explore how the Visual Studio Code AI Toolkit Extension Pack enables seamless development of intelligent, agentic applications from local prototyping to cloud deployment with Microsoft Foundry. This article provides a technical deep dive into model selection, agent orchestration, MCP tool integration, evaluation pipelines, and runtime tracing, complete with YAML-to-code examples in Python and C#.

Holger Imbery
Written by Holger Imbery

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Power Virtual Agents - Create and Edit with Copilot (preview)

Archived post - content may be outdate Motivation Imagine you are working on a Power Virtual Agents project and wish for an experienced colleague to consult with and receive guidance from. You are in luck, as the editing canvas will come with an...

Holger Imbery
Written by Holger Imbery
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Power Virtual Agents - GPT based conversation booster (preview)

Archived post - content may be outdate Motivation When designing and creating a chatbot with Power Virtual Agents, a situation can occur that users may ask questions that your bot does not have an answer for. To ensure that users have access to ...

Holger Imbery
Written by Holger Imbery
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Dynamics 365 Customer service - always an answer to every question

Archived post - content may be outdate Motivation Envision every agent provide your customer with precise and compliant answers to their inquiries that are in line with your corporate policies. To facilitate this, we can implement a knowledge ba...

Holger Imbery
Written by Holger Imbery
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Power Virtual Agents: Use OpenAI GPT-3.5 as a helper for trigger phrases and custom entities

Archived post - content may be outdate Motivation When giving a “Power Virtual Agents in a Day” workshop, we start by creating topics and custom entities with the participants. While we are defining trigger phrases and synonyms for the closed li...

Holger Imbery
Written by Holger Imbery
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Dynamics 365 Customer service: Realtime translation to break barriers in text chats.

Archived post - content may be outdate Prerequisites You must add a web resource and ensure the required language translation services are configured. Enable call recording and transcription for the translated voice call transc...

Holger Imbery
Written by Holger Imbery
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Dynamics 365 customer service - configure call recording and transcription for voice bots and agent dialogues

Archived post - content may be outdate Dynamics 365 customer service: configure call recording and transcription for voice bots and agent dialogues drive service improvements with data Disclaimer This kick-starter guide describes the possibili...

Holger Imbery
Written by Holger Imbery

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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