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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

Featured

Featured

Testing Copilot Agents: When to Use Agent Evaluation vs. the Copilot Studio Kit

On March 31, 2026, Microsoft launched Agent Evaluation in general availability, fundamentally changing how teams validate Copilot agents. This guide explains how Agent Evaluation and the Copilot Studio Kit serve different—but complementary—roles in your quality assurance strategy, and when to use each one.

Azure Local, Foundry Local, and Microsoft 365 Local: A Comprehensive Guide for IT Architects and Decision-Makers

Azure Local is Microsoft's distributed infrastructure solution that extends Azure capabilities to customer-owned environments. This article provides a comprehensive overview of Azure Local, Foundry Local, and Microsoft 365 Local, their use cases, deployment options, and best practices for IT architects and decision-makers considering on-premises Azure solutions. With an appendix on agentic AI use cases on Azure Local and Foundry Local.

AI-Accelerated Customer Service - Transforming the Future of Customer Support

AI is revolutionizing customer service, offering solutions that enhance efficiency, reduce costs, and improve customer satisfaction. Microsoft's innovative AI-driven tools like Microsoft Copilot, Microsoft Agents, Dynamics 365 Customer Service, and Dynamics 365 Contact Center are transforming customer service operations. This article explores how AI accelerates customer service and empowers agents.

Accelerate Your Journey to AI-First Selling

Microsoft's AI Accelerator for Sales is a groundbreaking initiative designed to revolutionize sales processes through AI-driven tools and intelligent agents. As a sales manager or business executive, you'll discover how this program can enhance productivity, streamline operations, and drive profitability. Learn from the success stories of industry leaders like Lenovo and Lexmark and find out how your organization can benefit from adopting these cutting-edge AI solutions.

Autonomous Agents with Microsoft Copilot Studio - an overview

An article tailored for business leaders, IT professionals, and developers keen on leveraging AI to enhance their operations. Whether you're a seasoned developer looking to explore new tools or a business leader aiming to streamline processes, this guide will provide valuable insights into creating autonomous agents using Microsoft Copilot Studio.

Creating an Agent for Microsoft Copilot Chat Using SharePoint as a Knowledge Source

explore how to create an intelligent agent for Microsoft Copilot Chat using SharePoint as a knowledge source. By leveraging SharePoint's robust document management capabilities, you can enhance information retrieval, automate responses, and improve overall efficiency in your organization.

Exploring Copilot Studio Features - Classic Orchestration and Generative Orchestration

exploring the features of Copilot Studio, focusing on classic and generative orchestration methods. This article is for you if you are a new user of Copilot Studio and want to learn about the fundamentals of the tool or if you are a seasoned user and want a recap on the functionality.

Copilot Studio - a curated link list

summary lede: Discover how Microsoft Copilot Studio empowers business users to create and customize AI agents with ease. This curated guide offers a comprehensive overview, hands-on workshops, and essential resources to help you become a citizen d...

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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