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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Featured

Connecting Azure Application Insights to Microsoft Copilot Studio: Unlocking Deep Analytics for Agentic Systems

Transform your Copilot Studio agents from a black box into a fully observable, debuggable system. Learn how to connect Azure Application Insights for enterprise-grade monitoring, real-time diagnostics, and data-driven optimization that reduces support costs, improves user satisfaction, and demonstrates measurable ROI.

Building On‑Prem AI Agents with Azure Local, Foundry Local, and Microsoft Agent Framework

A practical architecture and implementation guide for deploying AI agents on-premises using Azure Local, Foundry Local, and Microsoft Agent Framework.

Testing Copilot Agents: When to Use Agent Evaluation vs. the Copilot Studio Kit

On March 31, 2026, Microsoft launched Agent Evaluation in general availability, fundamentally changing how teams validate Copilot agents. This guide explains how Agent Evaluation and the Copilot Studio Kit serve different—but complementary—roles in your quality assurance strategy, and when to use each one.

Azure Local, Foundry Local, and Microsoft 365 Local: A Comprehensive Guide for IT Architects and Decision-Makers

Azure Local is Microsoft's distributed infrastructure solution that extends Azure capabilities to customer-owned environments. This article provides a comprehensive overview of Azure Local, Foundry Local, and Microsoft 365 Local, their use cases, deployment options, and best practices for IT architects and decision-makers considering on-premises Azure solutions. With an appendix on agentic AI use cases on Azure Local and Foundry Local.

Creating Conversational AI with Microsoft Fabric Data Agents and Azure AI Agents

Learn how to build conversational AI applications using Microsoft Fabric Data Agents and Azure AI Agents.

Implementing Copilot Studio Agent flows

Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. These intelligent automation workflows can be triggered manually, by other automated events or agents, or based on a schedule, providing flexible options for process automation. By leveraging agent flows, organizations can streamline operations, reduce manual intervention, and ensure consistent execution of business processes.

Implementing Pay-As-You-Go Payment for Copilot Studio Agents and Agent Flows

This article explores the implementation of a pay-as-you-go (PAYG) payment model for Copilot Studio agents and agent flows, highlighting its economic advantages, practical setup guidance, and monitoring strategies. By adopting the PAYG model, organizations can optimize resource allocation, reduce upfront costs, and maintain operational continuity while leveraging advanced AI capabilities.

Integrating AI Builder Prompts into a Copilot Studio Agent

Learn how to integrate AI Builder prompts into Microsoft Copilot Studio agents to enhance workflows and productivity.

Use the Model Context Protocol (MCP) with Copilot Studio

The Model Context Protocol (MCP) is an open protocol designed to standardize how applications provide context to large language models (LLMs). It enables seamless connections to data sources and tools through a client-server architecture, offering features like pre-built integrations, flexibility, security, extensibility, and interoperability.

AI-Accelerated Customer Service - Transforming the Future of Customer Support

AI is revolutionizing customer service, offering solutions that enhance efficiency, reduce costs, and improve customer satisfaction. Microsoft's innovative AI-driven tools like Microsoft Copilot, Microsoft Agents, Dynamics 365 Customer Service, and Dynamics 365 Contact Center are transforming customer service operations. This article explores how AI accelerates customer service and empowers agents.

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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