Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.
Learn how to build conversational AI applications using Microsoft Fabric Data Agents and Azure AI Agents.
Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. These intelligent automation workflows can be triggered manually, by other automated events or agents, or based on a schedule, providing flexible options for process automation. By leveraging agent flows, organizations can streamline operations, reduce manual intervention, and ensure consistent execution of business processes.
This article explores the implementation of a pay-as-you-go (PAYG) payment model for Copilot Studio agents and agent flows, highlighting its economic advantages, practical setup guidance, and monitoring strategies. By adopting the PAYG model, organizations can optimize resource allocation, reduce upfront costs, and maintain operational continuity while leveraging advanced AI capabilities.
summary lede: Discover how Microsoft Copilot Studio empowers business users to create and customize AI agents with ease. This curated guide offers a comprehensive overview, hands-on workshops, and essential resources to help you become a citizen d...
Omnichannel for Customer Service augments the functionality of Dynamics 365 Customer Service Enterprise by offering many features. These features empower organizations to establish immediate and interactive communication with their clientele via d...
In the realm of artificial intelligence (AI), Retrieval-Augmented Generation (RAG) is a groundbreaking approach that enhances the output of large language models (LLMs). It achieves this by referencing a reliable external knowledge base, separate ...
Introduction In the digital age, customer service has evolved beyond traditional call centers. Today, businesses leverage advanced technologies to create digital contact centers that provide seamless, omnichannel customer experiences. One such te...
Motivation In the digital world, ensuring the security and integrity of user data is paramount. One of the key ways to achieve this is through user authentication in text and voice chats and the use of One-Time Passwords (OTPs). Let’s delve into ...
Integrating a Microsoft CoPilot Studio Copilot into a Microsoft SharePoint site can significantly enhance user experience and productivity. This assistant can provide real-time assistance to users, guiding them through the site, answering their qu...
This is the sixth part of a series of articles, part 1 (basics and background & part 2 (preparing your environments) & part 3 (working with solutions) & part 4 (working with pipelines & part 5 (approvals with pipelines) were publis...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.
