Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
This write-up shows how to build Skills in the new Copilot Studio agent experience. It covers the SKILL.md format, bundling scripts and resources, authoring and uploading, how the orchestrator uses them, and governance. It is separate from the legacy Bot Framework skill.
Microsoft's new 'IQ' layers - Work IQ, Fabric IQ, and Foundry IQ - provide AI agents with deep organizational context across work, data, and knowledge domains. Here's what they are, why they matter for enterprise AI, and how developers can use them to build smarter agents.
Cowork's Scheduling and Calendar Management skills — finding times, sending invites, reviewing the week, and defending focus time.
Using Cowork's Email skill to triage, draft, and send mail in Outlook end-to-end — with approval prompts before anything leaves your tenant.
Hands-on custom skills in Cowork — the SKILL.md format, OneDrive layout, a working weekly-report example, and the limits that still apply.
Cowork's 13 built-in skills named and scoped — Word, Excel, PowerPoint, PDF, Email, Scheduling, Meetings, Deep Research, and more.
Anthropic's role as a Microsoft subprocessor in Cowork, the default-state map by region, and the GDPR checklist before opting in.
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
