Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
Part one of a short, but living series on what Copilot and agents cost. What the Copilot license costs, how Copilot Credits work, which features use them, and what Microsoft has announced next.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Copilot is an intelligent AI assistant that simplifies workflow and increases productivity. It helps you draft, edit, and polish your...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Writing good prompts can be straightforward, but following specific rules is essential. Please refer to an article on this blog about...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. In technological advancements, the emergence of AI-driven chat interfaces represents a significant leap forward in human-computer int...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. With Microsoft 365 Copilot, you can boost your productivity and creativity with the help of an AI assistant. It leverages LLMs, an ar...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Voice bots, also known as voice-based virtual assistants, are revolutionizing customer service by offering a range of benefits that e...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Chatbots are increasingly popular and effective for automating customer service and offering immediate responses to common inquiries....
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
