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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Copilot Control System - Governing and Administering Copilot and AI Agents

The Copilot control system is an enterprise governance framework for managing AI assistants at scale. It provides comprehensive tools for securing AI data, administering copilots and agents, and measuring business impact. With this unified control system, organizations can confidently deploy Microsoft Copilot while maintaining compliance with security standards, managing permissions, and tracking adoption metrics. This article explores how different stakeholders—from IT admins to business leaders—use the control system to enable responsible AI innovation while mitigating risks

Autonomous Agents - The Future of Automation

Autonomous agents transform enterprise automation by combining AI-driven intelligence with real-time adaptability. Unlike traditional automation, these systems can perceive, decide, and act independently, continuously learning from data to optimize processes. This article explores how technologies like Microsoft's Copilot Studio are leading this evolution and why implementing autonomous agents is becoming a strategic imperative for forward-thinking organizations.

Agentic AI and Microsoft’s Autonomous Agents - An In-Depth Comparison

A comprehensive analysis of agentic AI and Microsoft's autonomous agents, exploring their unique features, use cases, and technological underpinnings.

Copilot Studio - a curated link list

summary lede: Discover how Microsoft Copilot Studio empowers business users to create and customize AI agents with ease. This curated guide offers a comprehensive overview, hands-on workshops, and essential resources to help you become a citizen d...

Creating Powerful Bots with Power Virtual Agents' Natural Language Understanding and Custom Entities

Power Virtual Agents is a virtual digital assistant SaaS Solution that uses Natural Language Understanding (NLU) to comprehend user intentions. NLU enables the bot to detect trigger phrases and identify entities within a user interaction, from pho...

Azure OpenAI Services: Getting started.

This is a first article of a series on Azure OpenAI Services. This article describes how to start and brings you directly to Azure OpenAI Service Studio. Figure: Azure OpenAI Service Studio Background OpenAI is an artificial intelligence rese...

Power Virtual Agents - Create and Edit with Copilot (preview)

Motivation Imagine you are working on a Power Virtual Agents project and wish for an experienced colleague to consult with and receive guidance from. You are in luck, as the editing canvas will come with an integrated expert on Power Virtual Agen...

Power Virtual Agents - GPT based conversation booster (preview)

Motivation When designing and creating a chatbot with Power Virtual Agents, a situation can occur that users may ask questions that your bot does not have an answer for. To ensure that users have access to the information they need, the boosted c...

Dynamics 365 Customer service - always an answer to every question

Motivation Envision every agent provide your customer with precise and compliant answers to their inquiries that are in line with your corporate policies. To facilitate this, we can implement a knowledge base with frequent questions and answers. ...

Power Virtual Agents: Use OpenAI GPT-3.5 as a helper for trigger phrases and custom entities

Motivation When giving a “Power Virtual Agents in a Day” workshop, we start by creating topics and custom entities with the participants. While we are defining trigger phrases and synonyms for the closed lists in the custom entities, we often get...

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.

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