Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.
Microsoft rebuilt Copilot Studio at Build 2026: a four-surface agent model, Skills as Markdown, a Memory surface, a new agentic orchestrator, a new workflow designer, and convergence with Microsoft Foundry. What changed, what it means for the patterns in Parts 1 and 2, and how to think about the move.
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. After thoroughly examining the insights from my comprehensive article on the ‘build versus buy’ dilemma, you’ve reached a strategic d...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. In the realm of artificial intelligence, particularly regarding generative pre-trained transformers (GPT), organizations often engage...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. This article is the second in a mini-series. In the first part, I discussed integrating the voice channel for Dynamics 365 Contact Ce...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. This is the first article in a two-part series. The next piece will discuss integrating a Copilot Studio Voice Bot into the Voice Cha...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. In the fast-paced sales world, staying on top of leads and opportunities can be daunting. But what if you had an AI assistant to help...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Microsoft Dynamics 365 Customer Service has introduced a game-changing feature known as Copilot. This AI-powered tool is designed to ...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.
