Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.
Copilot Studio is a dynamic platform that enhances the creative process and is a robust tool for developing custom copilots. It uniquely enables the extension of existing copilots, such as Copilot for Microsoft 365, allowing users to customize AI ...
The Chitchat of the other kind - ChatGPT in Power Virtual Agents (By now) more weekend fun than a scenario to implement in a production environment. Motivation While working with bots, you must consider two points, how to present the answer and...
Dynamics 365 Customer Service with Power Virtual Agents - Part 2 (automation with voice/voice bots) This article is the second part of a Kickstarter of two pieces and part of my “Dynamics 365 automation with bots/voice bots 101” series. In this ...
Dynamics 365 Customer Service with Power Virtual Agents - Part 1 (automation with text chat) This article is the first part of a Kickstarter of two pieces and part of my “Dynamics 365 automation with bots/voice bots 101” series; in this article a...
Power Virtual Agents - a low-code platform for conversational assistants Power Virtual Agents are part of Microsofts Power Platform and an ideal start for developing conversational (voice-)bots. It is not just another low-code bot platform with ...
Use CRM Data in your Power Virtual Agent Voice Bot You might have read my beginner level step-by-step kick-starters to create your first (voice-) bot and might have implemented Caller ID detection in your bot. Then this article is here to dig ...
Give your Bots a voice Enabling your chatbot to use voice on a telephone line is straightforward, and there are several solutions in the market to do so. This guide will focus on a solution called Voice.Ai and Power Virtual Agents as a bot platf...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.
