Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
A deep dive into the rebuilt Copilot Studio — its natural-language authoring surface, the new agentic orchestrator, Memory, Microsoft IQ, and the rise of SKILL.md as an open, behavior-as-code pattern for enterprise agents.
This article explores the implementation of a pay-as-you-go (PAYG) payment model for Copilot Studio agents and agent flows, highlighting its economic advantages, practical setup guidance, and monitoring strategies. By adopting the PAYG model, organizations can optimize resource allocation, reduce upfront costs, and maintain operational continuity while leveraging advanced AI capabilities.
Learn how to integrate AI Builder prompts into Microsoft Copilot Studio agents to enhance workflows and productivity.
The Model Context Protocol (MCP) is an open protocol designed to standardize how applications provide context to large language models (LLMs). It enables seamless connections to data sources and tools through a client-server architecture, offering features like pre-built integrations, flexibility, security, extensibility, and interoperability.
AI is revolutionizing customer service, offering solutions that enhance efficiency, reduce costs, and improve customer satisfaction. Microsoft's innovative AI-driven tools like Microsoft Copilot, Microsoft Agents, Dynamics 365 Customer Service, and Dynamics 365 Contact Center are transforming customer service operations. This article explores how AI accelerates customer service and empowers agents.
Microsoft's AI Accelerator for Sales is a groundbreaking initiative designed to revolutionize sales processes through AI-driven tools and intelligent agents. As a sales manager or business executive, you'll discover how this program can enhance productivity, streamline operations, and drive profitability. Learn from the success stories of industry leaders like Lenovo and Lexmark and find out how your organization can benefit from adopting these cutting-edge AI solutions.
An article tailored for business leaders, IT professionals, and developers keen on leveraging AI to enhance their operations. Whether you're a seasoned developer looking to explore new tools or a business leader aiming to streamline processes, this guide will provide valuable insights into creating autonomous agents using Microsoft Copilot Studio.
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
