Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
The new workflows experience: Here is what the agent node does, where it belongs in a build, and the boundaries I now check before I ship one.
What I have learned running Copilot Cowork in real tenants: how to enable it (including the EU data-boundary decision), what the skills actually do, where the limits bite, and what is coming.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
A detailed comparison of Microsoft Copilot Studio and Azure AI Foundry, highlighting their strengths, ideal use cases, and how they can be combined for powerful AI solutions.
Microsoft Copilot Studio offers a flexible licensing model built around Copilot Credits, with pay-as-you-go and subscription options to suit different organizational needs. This comprehensive guide explains how credits are consumed, tracked, and managed across various AI agent activities, helping organizations make informed decisions about their Copilot Studio implementation.
A technical comparison of Copilot Studio Agent Builder and Microsoft Copilot Studio, highlighting their differences in target users, capabilities, integration options, customization, deployment, and governance.
The Webchat Playground in the Copilot Studio Kit is a practical utility for customising the user interface of agent webchats. It streamlines the design process by offering a visual editor, live preview, and export capabilities. For developers working with Microsoft Copilot Studio, this tool provides a structured and efficient way to align chat interfaces with organisational branding and accessibility standards.
Exploring the integration of Azure Communication Services with Microsoft Copilot Studio to create a voice channel for customer interactions.
Copilot Studio Kit enhances Microsoft Copilot Studio with powerful tools for testing, monitoring, and optimizing AI agents. This solution enables organizations to measure agent performance through automated testing, conversation analytics, and advanced monitoring, allowing data-driven improvements to custom AI solutions. By providing robust quality assurance and governance capabilities, the Kit helps ensure AI agents deliver reliable, high-quality responses while meeting enterprise requirements for scalability and compliance.
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
