Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
This write-up shows how to build Skills in the new Copilot Studio agent experience. It covers the SKILL.md format, bundling scripts and resources, authoring and uploading, how the orchestrator uses them, and governance. It is separate from the legacy Bot Framework skill.
The honest list of what Cowork cannot do today — by design or by current state — so you can plan rollouts without mid-pilot surprises.
Attaching files and grounding Cowork with work context — supported file types, size limits, and the patterns that improve output quality.
Cowork's control surface — per-action approvals with risk indicators, pause/resume, the Tasks view, and scheduled prompts.
Enterprise Search and Deep Research in Cowork, including the Researcher agent with Critique and its measurable quality lift on DRACO.
Cowork's document skills — Word, Excel, PowerPoint, and PDF — with working prompts and the cross-skill chains that deliver finished files.
Using the Meetings and Daily Briefing skills in Cowork for prep, recap, action items, and a prioritized morning view of your day.
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
