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Technical overview and configuration guide for additional Microsoft first‑party autonomous agents for Dynamics 365 Sales and Service, including purpose, scope, expected outcomes, prerequisites, enablement steps, key configuration choices, and guardrails.
Technical overview and configuration guide for Microsoft first‑party autonomous agents for Dynamics 365 Customer Service, Contact Center, and Sales, including purpose, scope, expected outcomes, prerequisites, enablement steps, key configuration choices, and guardrails.
Practical strategies for IT and business managers to implement effective governance frameworks that balance innovation with security in Microsoft Copilot Studio and the Power Platform.
This article explores how to integrate SAP systems with Microsoft Copilot Studio Agents, enabling AI-driven interactions and workflows within enterprise environments. It covers architecture, use cases, and best practices for leveraging SAP data in AI agents.
Copilot Studio Kit enhances Microsoft Copilot Studio with powerful tools for testing, monitoring, and optimizing AI agents. This solution enables organizations to measure agent performance through automated testing, conversation analytics, and advanced monitoring, allowing data-driven improvements to custom AI solutions. By providing robust quality assurance and governance capabilities, the Kit helps ensure AI agents deliver reliable, high-quality responses while meeting enterprise requirements for scalability and compliance.
a structured approach to building and deploying AI agents
Copilot Studio (Preview) is a Visual Studio Code extension developed by Microsoft to streamline creating and managing custom agents within the VS Code environment. By integrating with Microsoft Copilot Studio, this extension lets developers work on AI agent components using VS Code's powerful editing features.
Learn how to add user authentication to specific topics in Microsoft Copilot Studio, enhancing security for sensitive information access.
The Copilot control system is an enterprise governance framework for managing AI assistants at scale. It provides comprehensive tools for securing AI data, administering copilots and agents, and measuring business impact. With this unified control system, organizations can confidently deploy Microsoft Copilot while maintaining compliance with security standards, managing permissions, and tracking adoption metrics. This article explores how different stakeholders—from IT admins to business leaders—use the control system to enable responsible AI innovation while mitigating risks
Autonomous agents transform enterprise automation by combining AI-driven intelligence with real-time adaptability. Unlike traditional automation, these systems can perceive, decide, and act independently, continuously learning from data to optimize processes. This article explores how technologies like Microsoft's Copilot Studio are leading this evolution and why implementing autonomous agents is becoming a strategic imperative for forward-thinking organizations.
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.
