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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Featured

Prioritize Hot Leads with AI - Connect to Dynamics 365 Sales Using Model Context Protocol

Learn how to leverage Model Context Protocol (MCP) to connect AI agents with Dynamics 365 Sales for automated lead prioritization, improving sales efficiency, and pipeline quality.

Bring Your Own Model (BYOM) to Microsoft Copilot Studio — A Practical, No‑Code Guide

Unlock the power of specialized AI models in Microsoft Copilot Studio with a omplete Bring Your Own Model (BYOM) guide! Connect GPT-4.5, Llama, or your fine-tuned models directly into agents—no coding required. From setup to governance, learn how to build domain-specific, compliant AI solutions in just 10-15 minutes.

Integrating Outlook Model Context Protocol (MCP) Server with Copilot Studio Agents

Learn how to connect the Outlook Model Context Protocol (MCP) server with Microsoft Copilot Studio agents to enable intelligent, email-driven automation workflows without writing code. This article covers configuration steps, available email operations, and a complete example of an autonomous agent handling order status inquiries.

Practical Governance for Microsoft Copilot Studio and the Power Platform

Practical strategies for IT and business managers to implement effective governance frameworks that balance innovation with security in Microsoft Copilot Studio and the Power Platform.

Integrating SAP with Copilot Studio Agents - Why it Matters, What to Build, and How to Deliver

This article explores how to integrate SAP systems with Microsoft Copilot Studio Agents, enabling AI-driven interactions and workflows within enterprise environments. It covers architecture, use cases, and best practices for leveraging SAP data in AI agents.

Comparing Copilot Studio Agent Builder and Microsoft Copilot Studio

A technical comparison of Copilot Studio Agent Builder and Microsoft Copilot Studio, highlighting their differences in target users, capabilities, integration options, customization, deployment, and governance.

Webchat Playground Tool in Copilot Studio Kit - easy customisation of Copilot webchat UI

The Webchat Playground in the Copilot Studio Kit is a practical utility for customising the user interface of agent webchats. It streamlines the design process by offering a visual editor, live preview, and export capabilities. For developers working with Microsoft Copilot Studio, this tool provides a structured and efficient way to align chat interfaces with organisational branding and accessibility standards.

Copilot Studio - voice in customer service - an experimental approach with ACSforMCS

Exploring the integration of Azure Communication Services with Microsoft Copilot Studio to create a voice channel for customer interactions.

Copilot Studio Kit - you can't improve what you can't measure

Copilot Studio Kit enhances Microsoft Copilot Studio with powerful tools for testing, monitoring, and optimizing AI agents. This solution enables organizations to measure agent performance through automated testing, conversation analytics, and advanced monitoring, allowing data-driven improvements to custom AI solutions. By providing robust quality assurance and governance capabilities, the Kit helps ensure AI agents deliver reliable, high-quality responses while meeting enterprise requirements for scalability and compliance.

Application Lifecycle Management und Environment Strategy in Microsoft Copilot Studio

a structured approach to building and deploying AI agents

Copilot Studio Extension for VS Code - Enhancing AI Agent Development with an additional code view

Copilot Studio (Preview) is a Visual Studio Code extension developed by Microsoft to streamline creating and managing custom agents within the VS Code environment. By integrating with Microsoft Copilot Studio, this extension lets developers work on AI agent components using VS Code's powerful editing features.

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.

Meet me