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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Multi-Agent Orchestration with Copilot Studio — Part 3: The Build 2026 Rebuild

Microsoft rebuilt Copilot Studio at Build 2026: a four-surface agent model, Skills as Markdown, a Memory surface, a new agentic orchestrator, a new workflow designer, and convergence with Microsoft Foundry. What changed, what it means for the patterns in Parts 1 and 2, and how to think about the move.

Power Virtual Agents - Create and Edit with Copilot (preview)

Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Motivation Imagine you a...

Power Virtual Agents - GPT based conversation booster (preview)

Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Motivation When designin...

Dynamics 365 Customer service - always an answer to every question

Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Motivation Envision ever...

Power Virtual Agents: Use OpenAI GPT-3.5 as a helper for trigger phrases and custom entities

Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Motivation When giving a...

Dynamics 365 Customer service: Realtime translation to break barriers in text chats.

Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Prerequisites Yo...

Dynamics 365 customer service - configure call recording and transcription for voice bots and agent dialogues

Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Dynamics 365 customer ser...

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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