Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
With agents, a single request can fan out into model calls, retrievals, retries, and tool actions that cost far more than the prompt suggests. Here's how I measure, allocate, and govern that full cost — not just the token line — and tie it to outcomes.
A practitioner's reference for Power Platform core, Copilot Studio, Dataverse, Dynamics 365 Contact Center, and Dynamics 365 Customer Service.
This write-up shows how to build Skills in the new Copilot Studio agent experience. It covers the SKILL.md format, bundling scripts and resources, authoring and uploading, how the orchestrator uses them, and governance. It is separate from the legacy Bot Framework skill.
Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Bots are handy tools in t...
Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. In my previous articles, ...
Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Power Virtual Agents and ...
Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Power Virtual Agents is a...
Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Important! This article ...
Archived post for reference: This article remains available because it may still provide useful context or historical insight. However, technologies, features, and recommendations may have changed since it was published. Motivation I do Power Vi...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
