Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Multi-Agent Orchestration with Copilot Studio — Part 1: Foundations

A long-form, end-to-end foundation for building multi-agent systems in Microsoft Copilot Studio — when to split, the five surfaces, four patterns, and the two open standards (MCP and A2A) that make the whole thing composable.

Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 1) - a simple web chat experience targeting chatGPT through AOAI

Archived post - content may be outdate Motivation You want your “ChatGPT” to operate in a secure environment, ensuring all data and interactions with your “bot” remain private. Your prompts (inputs) and completions (outputs), your embeddings, a...

Azure OpenAI Services as a CoPilot in Visual Studio Code

Archived post - content may be outdate Motivation With Azure OpenAI services enhanced by your data, robust language models and Azure Cognitive Search work together to index your data and provide responses following your organization’s policies. ...

Azure OpenAi services: working with your own data without compromising your intellectual property

Archived post - content may be outdate Motivation With Azure OpenAI services enhanced by your data, robust language models and Azure Cognitive Search work together to index your data and provide responses following your organization’s policies. ...

Customer Service Automation: The Perfect Duo of Dynamics 365 Customer Service & Power Virtual Agent

Archived post - content may be outdate Motivation Customer service is a crucial aspect of any business, influencing whether customers will return or opt for a competitor. In today’s world of intense competition and heightened customer expectatio...

Elevate Your Dynamics 365 Customer Service with the Voice Channel: A Simple Guide

Archived post - content may be outdate In Dynamics 365 Customer Service, representatives can use the voice channel to communicate with customers over the phone and resolve issues. Although chat, SMS messages, and social media have become popular ...

Generative Answers with Power Virtual Agents

Archived post - content may be outdate Generative answers within Power Virtual Agents offer a convenient way for your bot to retrieve and display information from various sources, both internal and external. Unlike authored topics, generative ans...

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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