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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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copilotstudio agentflows automation powerautomate
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Implementing Copilot Studio Agent flows

Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. These intelligent automation workflows can be triggered manually, by other automated events or agents, or based on a schedule, providing flexible options for process automation. By leveraging agent flows, organizations can streamline operations, reduce manual intervention, and ensure consistent execution of business processes.

Holger Imbery
Written by Holger Imbery
copilotstudio pay-as-you-go copilotstudioagentflow azure subscription
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Implementing Pay-As-You-Go Payment for Copilot Studio Agents and Agent Flows

This article explores the implementation of a pay-as-you-go (PAYG) payment model for Copilot Studio agents and agent flows, highlighting its economic advantages, practical setup guidance, and monitoring strategies. By adopting the PAYG model, organizations can optimize resource allocation, reduce upfront costs, and maintain operational continuity while leveraging advanced AI capabilities.

Holger Imbery
Written by Holger Imbery
copilotstudio curatedlist
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Copilot Studio - a curated link list

summary lede: Discover how Microsoft Copilot Studio empowers business users to create and customize AI agents with ease. This curated guide offers a comprehensive overview, hands-on workshops, and essential resources to help you become a citizen d...

Holger Imbery
Written by Holger Imbery

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Power Virtual Agents extensions for Dynamics 365 (workaround on installation hiccups)

Power Virtual Agents extensions for Dynamics 365 (workaround on installation hiccups) Situation You want to use Power Virtual Agent with Dynamics 365 Customer Service, and you are trying to install the extensions to activate variables and action...

Holger Imbery
Written by Holger Imbery
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The Chitchat of the other kind - ChatGPT in Power Virtual Agents

The Chitchat of the other kind - ChatGPT in Power Virtual Agents (By now) more weekend fun than a scenario to implement in a production environment. Motivation While working with bots, you must consider two points, how to present the answer and...

Holger Imbery
Written by Holger Imbery
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Dynamics 365 Customer Service with Power Virtual Agents - Part 2 (automation with voice/voice bots)

Dynamics 365 Customer Service with Power Virtual Agents - Part 2 (automation with voice/voice bots) This article is the second part of a Kickstarter of two pieces and part of my “Dynamics 365 automation with bots/voice bots 101” series. In this ...

Holger Imbery
Written by Holger Imbery
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Dynamics 365 Customer Service with Power Virtual Agents - Part 1 (automation with text chat)

Dynamics 365 Customer Service with Power Virtual Agents - Part 1 (automation with text chat) This article is the first part of a Kickstarter of two pieces and part of my “Dynamics 365 automation with bots/voice bots 101” series; in this article a...

Holger Imbery
Written by Holger Imbery
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Power Virtual Agents - a low-code platform for conversational assistants

Power Virtual Agents - a low-code platform for conversational assistants Power Virtual Agents are part of Microsofts Power Platform and an ideal start for developing conversational (voice-)bots. It is not just another low-code bot platform with ...

Holger Imbery
Written by Holger Imbery
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Use CRM Data in your Power Virtual Agent Voice Bot

Use CRM data to make automated voice bot conversations more personal and relevant to your customer.

Holger Imbery
Written by Holger Imbery

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.

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