Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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Featured

Multi-Agent Orchestration with Copilot Studio — Part 1: Foundations

A long-form, end-to-end foundation for building multi-agent systems in Microsoft Copilot Studio — when to split, the five surfaces, four patterns, and the two open standards (MCP and A2A) that make the whole thing composable.

Enhancing Customer Connections The Power of Preferred Agent Routing in Dynamics 365 Customer Service

In the dynamic world of omnichannel contact centers, the concept of preferred agent routing stands out as a cornerstone for delivering exceptional customer service. This strategic approach fosters a sense of familiarity and personalization by conn...

Enhancing Whiteboard Capabilities with Copilot

Introducing Copilot in Whiteboard - an innovative tool that revolutionizes how you create and collaborate on ideas and projects. Copilot helps you generate new ideas, transform them into visually stunning concepts, organize thoughts into logical c...

Streamline Your Excel Work - Effective Data Management with Copilot

Copilot for Microsoft 365 in Excel is designed to enhance productivity by assisting with data analysis, comprehension, and visualization. Here are some of the ways it can help: Analyze and Visualize Data: Copilot can help you explore and ...

Improve Your PowerPoint Slides with Creativity Tools from Microsoft 365 Copilot

In the current landscape of digital solutions, Copilot for Microsoft 365 emerges as a pivotal tool within Microsoft 365. This article focuses on CoPilot for PowerPoint, which is designed to enhance the efficiency and quality of presentation creati...

Kickstart Your Experience with Copilot in Microsoft Teams Meetings

During a meeting Incorporate Copilot into Teams meetings to efficiently summarize crucial discussion points, track contributions and differing viewpoints, and propose actionable tasks, all dynamically as the meeting unfolds. Transcription is req...

Utilize CoPilot for Microsoft 365 to enhance the effectiveness of your email

Microsoft Copilot for Microsoft 365 is an AI-powered tool that can improve email communication in many ways. Here are some methods to fully utilize Copilot’s capabilities: Contextual Suggestions: Copilot examines your email content and of...

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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