Notes from the trenches of real projects. What worked, what didn't, and why — no marketing spin.
Microsoft rebuilt Copilot Studio at Build 2026: a four-surface agent model, Skills as Markdown, a Memory surface, a new agentic orchestrator, a new workflow designer, and convergence with Microsoft Foundry. What changed, what it means for the patterns in Parts 1 and 2, and how to think about the move.
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. The Microsoft Copilot Family introduces a revolutionary way to interact with technology. It offers a suite of AI-powered tools design...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. In today’s fast-paced business world, delivering outstanding customer service is essential. Companies need efficient and effective so...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. In the dynamic world of omnichannel contact centers, the concept of preferred agent routing stands out as a cornerstone for deliverin...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Introducing Copilot in Whiteboard - an innovative tool that revolutionizes how you create and collaborate on ideas and projects. Copi...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. Copilot for Microsoft 365 in Excel is designed to enhance productivity by assisting with data analysis, comprehension, and visualizat...
Heads up: Technology moves fast. Parts of this article may no longer reflect current features or best practices. In the current landscape of digital solutions, Copilot for Microsoft 365 emerges as a pivotal tool within Microsoft 365. This article...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I’m a Microsoft MVP focused on agentic AI, intelligent agents, and enterprise AI solutions. Using Microsoft Copilot Studio and Azure AI Foundry, I design and build systems that help people and organizations work smarter. This blog is a collection of field notes, practical insights, and real-world experiences—from architecture and orchestration patterns to lessons learned along the way. Your feedback is always welcome—let’s continue the conversation.
