Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.
Technical overview and configuration guide for Microsoft first‑party autonomous agents for Dynamics 365 Customer Service, Contact Center, and Sales, including purpose, scope, expected outcomes, prerequisites, enablement steps, key configuration choices, and guardrails.
Practical strategies for IT and business managers to implement effective governance frameworks that balance innovation with security in Microsoft Copilot Studio and the Power Platform.
This article explores how to integrate SAP systems with Microsoft Copilot Studio Agents, enabling AI-driven interactions and workflows within enterprise environments. It covers architecture, use cases, and best practices for leveraging SAP data in AI agents.
This is the second part of a series of articles, part 1 (basics and background) was published before. Reminder: Environment strategy You must establish separate app development and production environments to adhere to application lifecycle manag...
Motivation Low-code development is a contemporary method in software development that allows developers to construct applications with minimal coding by utilizing graphical interfaces and pre-built components. Low-code platforms provide numerous ...
Note: This article showcases a preview feature. Preview features are not intended for production use and may possess limited functionality. These features are made available prior to an official release, allowing customers to gain early access an...
5. part of a series building the foundation - part 1 & adding your own data - part 2 & adding a chat history - part 3 & adding channels and taking actions on the results part 4 were published before. Motivation When working with...
Third part of a series building the foundation - part 1 & adding your own data - part 2 & adding a chat history - part 3 were published before Motivation You can deploy your model to Power Virtual Agents directly from Azure OpenAI St...
Third part of a series building the foundation - part 1 & adding your own data - part 2 were published before Motivation After deploying ownGPT and incorporating our company data into the bot’s knowledge base, we aim to provide our users wit...
Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect
I specialize in conversational AI, robotic process automation, Microsoft Power Platform with focus on Copilot Studio, delving into the intricate details that keep architects up at night. I highly value your feedback on my articles and would love to invite you to a professional discussion. As a Principal Architect at NTT DATA, my focus is on Microsoft Power Platform and Azure.
