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Stories, Journeys, and Ideas for the crazy ones.

Join me on a journey where every post brings a fresh perspective. This blog is for those who are driven by curiosity and a desire to learn.

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agents development vscode aitoolkit aifoundry
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Building Intelligent, Agentic Applications in VS Code - A Technical Deep Dive into the AI Toolkit Extension Pack

Explore how the Visual Studio Code AI Toolkit Extension Pack enables seamless development of intelligent, agentic applications from local prototyping to cloud deployment with Microsoft Foundry. This article provides a technical deep dive into model selection, agent orchestration, MCP tool integration, evaluation pipelines, and runtime tracing, complete with YAML-to-code examples in Python and C#.

Holger Imbery
Written by Holger Imbery
copilot dynamics365 automation agents multiagent sales customerservice
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Designing a Multi-Agent System in Copilot Studio for Dynamics 365 Customer Service & Sales

High-volume inbound channels — emails, chats, and calls — drain service and sales teams when most queries are routine. A multi-agent system in Microsoft Copilot Studio can autonomously handle product lookups, quote generation, troubleshooting, and recruiting guidance, escalating only the exceptions to human reps. This article shows you how to architect, deploy, and govern specialized agents that integrate with Dynamics 365 Customer Service and Sales, cutting response times and freeing your teams for high-value work.

Holger Imbery
Written by Holger Imbery

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agents development vscode aitoolkit aifoundry
•

Building Intelligent, Agentic Applications in VS Code - A Technical Deep Dive into the AI Toolkit Extension Pack

Explore how the Visual Studio Code AI Toolkit Extension Pack enables seamless development of intelligent, agentic applications from local prototyping to cloud deployment with Microsoft Foundry. This article provides a technical deep dive into model selection, agent orchestration, MCP tool integration, evaluation pipelines, and runtime tracing, complete with YAML-to-code examples in Python and C#.

Holger Imbery
Written by Holger Imbery
copilot dynamics365 automation agents multiagent sales customerservice
•

Designing a Multi-Agent System in Copilot Studio for Dynamics 365 Customer Service & Sales

High-volume inbound channels — emails, chats, and calls — drain service and sales teams when most queries are routine. A multi-agent system in Microsoft Copilot Studio can autonomously handle product lookups, quote generation, troubleshooting, and recruiting guidance, escalating only the exceptions to human reps. This article shows you how to architect, deploy, and govern specialized agents that integrate with Dynamics 365 Customer Service and Sales, cutting response times and freeing your teams for high-value work.

Holger Imbery
Written by Holger Imbery
copilotstudio agents multiagent modelcontectprotocol aifoundry
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Copilot Studio Multi‑Agent Orchestration - Embedded Agents, Connected Agents, and MCP—Architecture, Advantages, and Implementation Patterns

Explore how Microsoft Copilot Studio's multi-agent orchestration enables specialized agents to collaborate across systems using embedded agents, connected agents, and the Model Context Protocol (MCP). Learn architectural trade-offs, governance implications, and practical implementation patterns to scale your agent ecosystem effectively.

Holger Imbery
Written by Holger Imbery
dynamics365 sales copilotstudio agents
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Prioritize Hot Leads with AI - Connect to Dynamics 365 Sales Using Model Context Protocol

Learn how to leverage Model Context Protocol (MCP) to connect AI agents with Dynamics 365 Sales for automated lead prioritization, improving sales efficiency, and pipeline quality.

Holger Imbery
Written by Holger Imbery
aifoundry copilotstudio agents
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Bring Your Own Model (BYOM) to Microsoft Copilot Studio — A Practical, No‑Code Guide

Unlock the power of specialized AI models in Microsoft Copilot Studio with a omplete Bring Your Own Model (BYOM) guide! Connect GPT-4.5, Llama, or your fine-tuned models directly into agents—no coding required. From setup to governance, learn how to build domain-specific, compliant AI solutions in just 10-15 minutes.

Holger Imbery
Written by Holger Imbery
modelcontextprotocol copilotstudio agents
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Integrating Outlook Model Context Protocol (MCP) Server with Copilot Studio Agents

Learn how to connect the Outlook Model Context Protocol (MCP) server with Microsoft Copilot Studio agents to enable intelligent, email-driven automation workflows without writing code. This article covers configuration steps, available email operations, and a complete example of an autonomous agent handling order status inquiries.

Holger Imbery
Written by Holger Imbery

Hello, I’m Holger

Microsoft MVP & MCT | Low Code Hacker | Copilot, Copilot Studio, Power Platform & Azure Architect

I’m a Microsoft MVP, specializing in agentic AI, autonomous systems, and the Microsoft Power Platform—with a focus on Copilot Studio and Azure AI Services. This blog provides practical insights and real-world approaches to building secure, scalable, and responsible AI solutions. Your feedback is always welcome—let’s start the conversation.

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